5 reasons to book direct
Booking direct is best...
We know that sometimes it can be a struggle booking a holiday and not knowing where to get the best deals, which is why we recommend booking directly with us.
We're committed to offering the best price available and we’re known for doing the best we can for our guests. Booking directly also has a range of other benefits, take a look at just a few reasons booking directly benefits you below.
How does it work?
We guarantee that you'll find the best offers and prices here or through our reservation team.
In the unlikely event that you find a lower publicly available rate, on a competing website (with the same restrictions, payment requirements, dates etc) then we will match it.
Please note you will first need to make your reservation either through our website or through our reservation team before you can submit a claim.
Upon verification of your claim, The Imperial Hotel will honour the rate for the nights for which the lower rate was found.
Rooms on the other websites must be bookable on the internet at the time of verification.
How to make a claim
Please forward your reservation confirmation email received from your chosen Brend Hotel together with the following information:
- Your full name
- Your reservation number
- Your arrival date
- The number of room nights our reservation is for
- A print screen of the web site where the lower rate is available and the website address